'With great appreciation especially for your kind attention on ...'
From a patient who specially travels up from Bristol: 'A short note to thank you both and your staff for fitting my emergency treatment into your busy schedule. It was extremely kind of you to see me so quickly and greatly appreciated. Our long journey was completed safely and without event. Once again, my sincere thanks.'
'It is not often that I have found reason to write a letter of this type. I have no wish to labour you with all my details but I do wish to express both my gratitude and how impressed I was. The relationship between dentist and patient is of course one that is based on trust, and having been a patient for many years I would like to think that you are aware that I have this trust in you and indeed would take this opportunity to thank you for the first class 'service' I feel I have received over the years. Again as I am writing anyway, can I take this opportunity to comment on my complete satisfaction with the entire operation at Maycroft'.
'Just thought I would let you know how pleased I am with my new teeth. Much admired. Thank you for making an old woman very happy - she will be spending a lot of time smiling from now on.'
'I've had no pain whatsoever - amazingly different compared to my first root filling which was fairly traumatic! It was great to hear what you were doing throughout - it really put me at ease. Thank you!'
'I must let you know that I now know longer have a fear of visiting the dentist. Due to your care and treatment I have changed. I have shared this fear with you in the past, but today I had no concern with my visit, you have worked a real miracle in my life on this, and I cannot tell you how grateful I am.'
'Thank you for your kindness and help in seeing me today Sunday in an emergency painful situation - you have an excellent practice and I am very grateful to you both.
'My two front teeth are fab, I have never smiled so much.'
Postcard received from Mauritius: 'Just to say 'thank-you' for the emergency treatment - an excellent result - with immediate effect.
'We can't thank you enough for seeing ... - he genuinely seems to be a convert to going to the dentist! He feels comfortable and reassured, and, most of all, not treated like a child (or an idiot...). As a parent my hope is that he now sees the importance of good dental practice. Thank you so much. Kindest regards,'
'Hi, Just to say the fix to my front tooth is holding firm and I can't see the join!'
'A line to say a big thank you for all you have done for me allowing me to smile again which I haven't done for a long time and to be able to eat. It was like heaven as I have been living on soups and very soft diet sipping and sucking my meals.'
'Hi there, Just a quick e-mail to thank you for the work you did for me yesterday. I had a very bad feeling about that tooth and I'm ecstatic that you were able to repair it without any major work. I will be recommending you to all my friends.'
'Thank you for sorting my toothache at such short notice. I don't know how often I've actually been glad I went to the dentist, but yesterday was such a day.'
'I'm writing to say 'thank you' for doing such a good job, looking after my dental health over the past 21 years and particularly the help and advice over the past six months with my various crises.'
'May I please offer a word of thanks to your goodself for coming to my rescue when I broke a front tooth a fortnight ago.'
'Just a quick note to say thank you so much for arranging for my tooth to be fixed this morning. The dentist was very helpful and professional. When my tooth broke last night, I thought I was in for a lengthy appointment sometime - and my work diary is awful at the moment. I never imagined that I would be able to turn up this morning, without notice, have it fixed and be away in about 15 minutes. Fantastic service!'
'You will be pleased to know that the anaesthetic wore off this afternoon without any ill effects whatsoever. Amazing! Many thanks. It's hard to believe I'm not in pain, but you did the trick.'
'You extracted a wisdom tooth yesterday - the first time in seventy years that I have had a tooth pulled. You know well that I am a nervous patient.You told me that it would not hurt but I did not believe you. You were absolutely right. I did not realise that you had done the business until you showed me the tooth and I have not felt any discomfort since. Thank you for doing a super job. Sorry to have been sceptical.'